Refund policy

All sales are final.

 

Because MAURIMART sells food, grocery, and consumable products, we do not accept returns or exchanges, and we do not offer refunds once an order has been placed.

 

Damaged or wrong items: If your order arrives damaged, spoiled, or you received the wrong item, please contact us within 48 hours of delivery at maurimartusa@gmail.com with your order number and a photo of the item. We will make it right by replacing the item or issuing store credit, at our discretion.

 

Cancellations: An order can only be cancelled before it has been packed or shipped. Once an order has been fulfilled, it cannot be cancelled or refunded.

 

We are not responsible for delays caused by the shipping carrier, or for packages sent to an incorrect address entered at checkout.

 

Questions? Email us at maurimartusa@gmail.com.